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Search results for “The Finnair”
Finnair boosts ancillary sales with omni-channel and predictive analytics
09/27/2017
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7:04:48 PM
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After partnering Alipay on in-flight payment, working with TravelSky on GDS-based ancillary sales, Finnair plans to bring its chatbot to WeChat and leverage predictive analytics for ancillaries growth.
Finland leverages partners’ story-telling for destination marketing in China
03/19/2018
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8:00:55 AM
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The tech-savvy Finland is transforming itself from a traditional travel model to a digital story-telling approach for marketing in China.
Fast response is not enough for airlines to tackle social media-led customer service
01/15/2018
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2:37:45 PM
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North American airlines respond over social much faster than European and Middle Eastern airlines, but for the complete response to customers, North American airlines are lagged behind.
Finnair launches flagship store on Chinese e-commerce giant JD.com
10/27/2017
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11:40:19 AM
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Finnair announced a strategic partnership with China's e-commerce giant JD.com in Beijing, becoming the first foreign airline on the online platform.
Retailing isn’t just about monetisation, also about being “smarter” than ever
11/03/2017
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10:21:12 AM
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The pace with which retailing continues to evolve means random selling of air ancillaries and non-air ancillary products won’t work or pay off in the future.
Foreign airlines team with e-travel firms to connect Chinese tourists
11/03/2017
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10:15:41 AM
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Collaboration with e-commerce companies has become a big trend in the aviation industry recently as more airlines announce cooperation deals with e-travel sites.
How simplicity and lifestyle branding drive loyalty for airlines
09/13/2017
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6:36:52 PM
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JetBlue CIO says focusing on simplicity of the travel process is key to earning return customers. So what strategies have airlines adopted to simplify flying experience and build customer loyalty?
Finnair CEO: routes to second-tier Chinese cities are for long term
06/20/2017
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5:56:04 PM
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Finnair CEO Pekka Vauramo said that air routes to Chinese cities like Xi’an and Chongqing are for long term as the middle class is growing rapidly in these secondary cities.
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